Sustaining Knock Your Socks Off Service (Knock Your Socks Off Series)
Language: English
Published by Amacom Books, 1993
- Softcover
- Used
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
AbeBooks seller since December 20, 2007
Condition: Used - Very good
US$ 4.16
Quantity: 2 available
Add to basketItem description from seller
Seller Inventory # 00097841930
- Title
- Sustaining Knock Your Socks Off Service (Knock Your Socks Off Series)
- Author
- Thomas K. Connellan
- Publisher
- Amacom Books
- Publication year
- 1993
- Condition
- Very Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0814478247
- ISBN 13
- 9780814478240
"Synopsis" may belong to another edition of this title.
About the Author
"RON ZEMKE (Minneapolis, MN) is consultant to both Fortune 500 and small-business clients. He has had nine books published, including Delivering Knock Your Socks Off Service and Managing Knock Your Socks Off Service (both AMACOM), and Service America.
THOMAS K. CONNELLAN (Ann Arbor, MI) is a respected speaker on the behavioral aspects of quality, and an advisor to major corporations. He is also the author of four books and many articles."
"About the title" may belong to another edition of this title.
World of Books (was SecondSale)
Montgomery, IL, U.S.A.
AbeBooks seller since December 20, 2007
Shipping rates within U.S.A.
| Item | 4 to 12 business days | 3 to 6 business days |
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| First item | US$ 0.00 | US$ 10.95 |
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Seller's business information
SBYB, Inc.
900 Knell Rd
Montgomery, IL U.S.A. 60538
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