Sustaining Knock Your Socks Off Service
Language: English
Published by Amacom Books, 1993
- Softcover
- Used

Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.-OnTimeBooks-
AbeBooks seller since March 9, 2023
Condition: Used - Very good
US$ 6.99
Quantity: 1 available
Add to basketItem description from seller
Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail.
Seller Inventory # OTV.0814478247.VG
- Title
- Sustaining Knock Your Socks Off Service
- Author
- Thomas K. Connellan; Ron Zemke
- Publisher
- Amacom Books
- Publication year
- 1993
- Condition
- very_good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0814478247
- ISBN 13
- 9780814478240
"Synopsis" may belong to another edition of this title.
About the Author
"RON ZEMKE (Minneapolis, MN) is consultant to both Fortune 500 and small-business clients. He has had nine books published, including Delivering Knock Your Socks Off Service and Managing Knock Your Socks Off Service (both AMACOM), and Service America.
THOMAS K. CONNELLAN (Ann Arbor, MI) is a respected speaker on the behavioral aspects of quality, and an advisor to major corporations. He is also the author of four books and many articles."
"About the title" may belong to another edition of this title.
-OnTimeBooks-
Phoenix, AZ, U.S.A.
AbeBooks seller since March 9, 2023
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