Sustaining Knock Your Socks Off Service
Language: English
Published by Amacom Books, 1993
- Softcover
- Used
Seller: Zoom Books Company, Lynden, WA, U.S.A.Zoom Books Company
AbeBooks seller since December 19, 2022
Condition: Used - Very good
US$ 5.47
Quantity: 1 available
Add to basketItem description from seller
Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
Seller Inventory # ZBV.0814478247.VG
- Title
- Sustaining Knock Your Socks Off Service
- Author
- Thomas K. Connellan; Ron Zemke
- Publisher
- Amacom Books
- Publication year
- 1993
- Condition
- very_good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0814478247
- ISBN 13
- 9780814478240
"Synopsis" may belong to another edition of this title.
About the Author
"RON ZEMKE (Minneapolis, MN) is consultant to both Fortune 500 and small-business clients. He has had nine books published, including Delivering Knock Your Socks Off Service and Managing Knock Your Socks Off Service (both AMACOM), and Service America.
THOMAS K. CONNELLAN (Ann Arbor, MI) is a respected speaker on the behavioral aspects of quality, and an advisor to major corporations. He is also the author of four books and many articles."
"About the title" may belong to another edition of this title.
Zoom Books Company
Lynden, WA, U.S.A.
AbeBooks seller since December 19, 2022
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| Item | 4 to 8 business days | 2 to 6 business days |
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Acirassi Books Ltd.
918 16th Ave NW, #25
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