Systems Analysis & Design Fundamentals : A Business Process Redesign Approach

• Breaks new ground in the teaching of systems analysis and design. This book introduces a new business process redesign–oriented approach to teaching systems analysis and design. It goes significantly beyond what one would normally find in similar texts in terms of business process redesign, as well as related emerging trends in business.
• Offers a strong hands-on approach that is better aligned with what happens in the real world of organizations today than most traditional textbooks on the topic. The book is based on a retrospective analysis of dozens of real-world projects.
• Identifies new and innovative business processes for organizations. Several mini-cases and one comprehensive case of an Italian restaurant chain comprehensively illustrate the methods and techniques discussed in the book.  

Talk to the author! http://www.tamiu.edu/~nedkock/

Ned Kock (Nereu Florencio Kock Jr.) is Associate Professor and Chairperson of the Department of MIS and Decision Science at Texas A&M International University. He holds degrees in electronics engineering (B.E.E.), computer science (M.Sc.), and management information systems (Ph.D.). Ned has authored several books, and published in a number of journals including Communications of the ACM; Decision Support Systems; IEEE Transactions on: Education, Engineering Management, and Professional Communication; Information & Management; Information Systems Journal, Information Technology & People; Journal of Organizational Computing and Electronic Commerce; Journal of Systems and Information Technology; MIS Quarterly; and Organization Science. He is the Editor-in-Chief of the International Journal of e-Collaboration, Associate Editor of the Journal of Systems and Information Technology, and Associate Editor for Information Systems of the journal IEEE Transactions on Professional Communication. His research interests include action research, ethical and legal issues in technology research and management, e-collaboration, and business process improvement.