Today's students want to practice the application of concepts. As with the previous editions of this book, the authors write to balance the coverage of concepts, tools, techniques, and their applications, and to provide the most examples of system analysis and design deliverables available in any book. The textbook also serves the reader as a professional reference for best current practices.

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Jeff Whitten is Professor and department Head of Computer Technology (CPT). CPT offers baccalaureate degrees in both information systems development and telecommunications & networking. Professor Whitten is heavily involved in curriculum development and outreach. His main interests include systems analysis and design, computer-aided software engineering, rapid application development, and database development.

Lonnie Bentley is Professor and Associate Department Head of Computer Technology (CPT). CPT offers baccalaureate degrees in both information systems development and telecommunications & networking. As Associate Head, Professor Bentley is primarily responsible for academic affairs of the department. His main teaching and scholarly interests include systems analysis and design, computer-aided software engineering (CASE), rapid application development (RAD), and graphical user interface (GUI) design.

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