Title: The TQM Trilogy - Using ISO 9000, the Deming Prize and the Baldrige award to Establish a System for Total Quality Management
Publisher: American Management Association
Publication Date: 1994
Language: English
ISBN 10: 0814451055
ISBN 13: 9780814451052
Binding: Hardcover
Condition: Used

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Shows how to use quality standards to aid in decision making

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