A rich, realistic, and useful analysis of the problems of decision making in an organization. This text introduces the student to the more important concepts of both organization theory and decision theory as they apply to managing decisions.

From the Back Cover

Here's what experts had to say about the First Edition:

"McCall and Kaplan have written a book that is stimulating, challenging, exciting, and provocative. The authors combine excellent writing with a textured understanding of the problems that confront managers when they make decisions. As a result, this book is filled with insights that one wants to savor and reflect on further. The authors fill this book with practical advice and rules of thumb that will be of value to those involved in decision making. As these two reasons suggest, the book should appeal to both researcher and practitioner."

Robert J. Bies
Assistant Professor of Organizational Behavior
Kellogg Graduate School of Management
Northwestern University
Evanston, IL

"The writing style is crisp and down-to-earth. The authors tell it like it is, giving the in-house politics and existential absurdity of decision-making equal time in a refreshing departure from recent ideological treatments of corporate excellence. McCall and Kaplan weave together findings from research and quips from harried, real-life managers about the decision-making problems that confront them."

William J. Rothwell, Ph.D
HRD Program
Illinois Office of the Auditor General

"This is an excellent book. Probably the most readable and engaging discussion of decision making I have seen in a while. A most welcome and refreshing change from the alternatives available on the market."

Vasu Ramanujam
Case Western Reserve University
Cleveland, Ohio

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