Discover the forgotten secret for all those who are superb leaders: they know how to TALK to people. This is a fast-read, skill-based handbook that can change how you connect with the hearts and minds of colleagues, employees and customers. Remember: the intangibles drive the tangibles of business.

Table of Contents
Introduction
Priceless Talk:

Where Do You Start?
Whom Do You Talk To?
What Do You Say?
How Will They Feel?
Why Does It Matter?
Closing Thoughts

"I met Eileen McDargh as a result of reading her book, Talk Ain't Cheap...It's Priceless! Connecting in a Disconnected World. The book provides numerous salient points for helping leaders recognize the value of building genuine conversation with customers,colleagues, and employees...and connecting with their hearts and minds.

This book has been an excellent resource for the people I coach in helping them master this important leadership skill. In addition, I have read Eileen's other book, Gifts from the Mountain: Simple Truths for Life's Complexities and often weave some of the wisdom from this book into the work I do in the area of career development. Eileen's work inspires me, and the people I work with, to take positive steps forward for personal and professional development."

- Bette Krakau, Career Systems International

About the Author

Eileen McDargh, has become noted for her ability to speak the truth with clarity, wisdom, humor and compassion. Long-standing clients and repeat engagements attest to her commitment to make a difference in the minds, hearts and spirits organizations and individuals. Executive Magazine has ranked her has one of the top 100 thought leaders in business leadership. Eileen is a certified speaking professional (CSP) and her election into the CPAE Speaker Hall of Fame places her among the top 3% of the 4500-member National Speakers Association.

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