The Team Handbook: How to Use Teams to Improve Quality

Joiner Associates Inc. have really come up with a clear structured methodology to make developing and working in teams fun and productive. Scholtes presents the material in a "how to" format which not only is easy to read but very applicable. I have used this methodology when I was working in the USA in 1990 and have been very compfortable in applying it in my home country ( Jordan )since 1991. The beauty of the approach is that it is transcultural and does not emphasize an aspect which is more easily applicable in one place over the other. the methodology is clear, well presented and is a no nonsense direct view of what many other people could have easily made very complicated. I have also been a strong follower of the Deming methodology and to see both team building details and the Deming ideas meshed together is a dream come true. A five star rating is more than well deserved.