Team Play: Strategies for Successful People Management.

McKinnon, Shirley

ISBN 10: 0850919355 / ISBN 13: 9780850919356

Published by Victoria: Lothian Books, 1998., 1998

About this Item

Paperback book in good+ condition. General wear to covers with remains of old sticker to rear cover. Minor bumps to corners. Page edges lightly tanned. 8vo. 164pp.

Seller Inventory # 21304

Bibliographic Details

• Title: Team Play: Strategies for Successful People Management.
• Publisher: Victoria: Lothian Books, 1998.
• Publication Date: 1998
• ISBN 10: 0850919355
• ISBN 13: 9780850919356
• Binding: Soft cover
• Condition: Good
• Seller catalogs:
  • Business

About this title

Synopsis

Workplace reviews, productivity increases, competition, peak performance indicators, Myers-Briggs personality tests - these buzz words are now common, and have forced many employees to examine their performances at work and look at ways to improve their marketability in the ever-changing employment market. A quick survey of job advertisements in any daily newspaper reveals that the skills being sought for most positions are identical - communication skills, organisational ability and the ability to work autonomously yet also as part of a team. The people management issues most frequently grappled with include effective delegation of work tasks, how to deal with inter-departmental conflict and ways to improve empathy skills to better understand colleagues' motivation and behaviour. Leading Communication Trainer, Shirley McKinnon, examines common excuses and reasons people provide to explain their resistance to overcoming communication obstacles at work.

About the Author

Shirley McKinnon is a highly successful Communication Trainer, recently nominated for the Telstra Businesswoman of the Year award. Shirley developed her skills in a number of management positions in Australia and her homeland, New Zealand. For six years, Shirley was the classified Advertising Manager for three New Zealand daily papers: The Daily News, The Taranaki Herald and The Auckland Star. She was responsible for the training of sales personnel and client communications. During her tenure, Shirley oversaw an increase in car dealership advertising by a remarkable 47%. As Sales Trainer for Telecom Directory Services Ltd. (New Zealand), Shirley contributed to a sales growth some six times faster than projected. While working as a Management Consultant, Shirley successfully advised engineering firms, radio stations, manufacturing companies and accounting firms on internal communication and sales strategies. Shirley established the McKinnon Sales Centre (Perth) in 1997, to service a growing demand for her sales training after Perth's top radio station won Sales Team of the Year for radio in Australia. Her people-management skills are well-recognised and she is a regular public speaker on her area of expertise.