Burnett emphasizes the importance of the process of creating a technical document, including time management and the role of collaboration. The text also stresses visuals and document design. Its comprehensive coverage details the forms of technical writing and the rhetorical process.

About the Author

Rebecca Burnett is the former chair and currently a member of the NCTE Committee on Technical and Scientific Writing, former editor and currently a member of the Editorial Advisory Board of the Journal of Business and Technical Communication, and is the director of the advance writing program at Iowa State University.

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