Technical Writing 101 : A Real-World Guide to Planning and Writing Technical Documentation

To succeed in technical writing, you need a lot more than just writing ability. Technical Writing 101 details the skills you need as a technical writer, and it explains how to handle the pressures of tight deadlines and ever-changing product specifications. This valuable reference also describes the entire documentation process—planning, writing, editing, indexing, and production. You'll appreciate the tips on getting a job as a technical writer, whether you’re considering technical writing as your first job or as a career change.

Sarah S. O’Keefe is founder and president of Scriptorium Publishing Services, Inc., which provides technical documentation services to high-tech companies, including everything from start-ups to Fortune 100 companies. Sarah is an Adobe Certified Expert in FrameMaker and certified WebWorks Publisher trainer. Her background includes technical writing, technical editing, production editing, and extensive online help development with various help authoring tools. Sarah is the author of FrameMaker for Dummies. She currently works as a consultant to assist companies in implementing single-sourcing systems and other publishing solutions.

Alan S. Pringle is lead technical editor at Scriptorium Publishing Services. Since 1990, he has worked as a technical writer and editor on projects ranging from writing user guides for laser printers to editing course material for telecommunications equipment. Alan has also established corporate style guidelines and completed large HTML conversion projects.