Taking care of technology on a budget is perhaps the hardest job one is expected to do, especially with no training. Many technical coordinators came to hold their positions simply because they were the first ones in their school or organization to own a computer. Sound familiar? Well, help is on the way. This book is a simple, easy-to-follow guide that steers you through the complicated and often confusing world of operating systems, viruses, websites, and troubleshooting.
Providing a practical road map for running a successful system in a low-support environment, this survival guide addresses:
- How to consider important factors such as cost, support, and requirements
- How to handle vendors and users
- How to design a network or a website
- How to fight viruses, troubleshoot, or recover from a disaster
- How to maintain your own sanity through it all!
Thane B. Terrill is Adjunct Associate Professor of computing and education at Teachers College, Columbia University and Director of Information Services at the Bahá'í International Community's United Nations Office, an international NGO (Non-Governmental Organization) with offices in New York City and Geneva.