Telecom Convergence, 2/e: How to Bridge the Gap Between Technologies and Services

Shepard, Steven

ISBN 10: 0071387854 / ISBN 13: 9780071387859

Published by McGraw-Hill Professional, 2002

About this Item

Seller Inventory # SHUB52720

Bibliographic Details

• Title: Telecom Convergence, 2/e: How to Bridge the Gap Between Technologies and Services
• Publisher: McGraw-Hill Professional
• Publication Date: 2002
• Language: English
• ISBN 10: 0071387854
• ISBN 13: 9780071387859
• Binding: Soft cover
• Edition: 2nd Edition
• Condition: New

About this title

Synopsis

Here is a profit-making blueprint for advancement in the convergence marketplace and the first book to address all of the issues that telecom providers-and customers-must confront to meet customer challenges. The book covers all aspects of telecommunications convergence, including not only the technologies themselves but the management, marketing, and business aspects of the telecommunications industry.

This new edition, featuring nearly 200 pages of revised material, details the toll convergence has taken on the industry, how the fleetest companies are responding to it, and presents a best practices guide to staying afloat. Delivering the right service, at the right time, regardless of the underlying technology has never been easier!

* Top Ten industry bestseller
* Provides a blueprint for surviving in the difficult, converged market
* Shows how smart companies are thriving
* Website provides monthly updates

About the Author

Steven Shepard (Williston, VT) is a professional writer and educator specializing in international telecommunications. Formerly with Hill Associates, he is the author of SONET/SDH DEMYSTIFIED, TELECOM CRASH COURSE and OPTICAL NETWORKING CRASH COURSE. He lives and works in Williston, Vermont.