Managing telecom expenses is not easy; what's more, the larger the organization is, the more complicated that management gets. In Telecom Expense Management for Large Organizations, authors Luiz Augusto de Carvalho and Claudio Basso, who have each worked for more than a decade in the telecommunications industry, share their wealth of knowledge so you can slash expenses and manage business properly.

This practical guide is divided into five sections: managerial issues, managerial processes, bill processing, traffic analysis and specific aspects. Each section builds upon the previous one, helping you contract and negotiate with telecom service providers; design a well-controlled telecom structure; oversee the inventory of assets and services; manage contracts, processes, and challenges; and process invoices and navigate auditing processes.

This book discusses several techniques which will help you to organize the telecom cost/expenses management in your organization. Take control of your organization's future and plot a path that can help you enhance the quality of your telecom expenses management .

About the Author

Luiz Augusto de Carvalho is a telecommunications engineer and business administrator who specializes in wide area network design. He formerly worked with Ericsson, BDO Consulting, and Lucent Technologies, and currently works for WANOPT, a WAN design specialist consulting company. Claudio Basso, an information technology professional, specializes in the management of telecommunications infrastructures. During more than fifteen years of work in the field, he has served as a telecom manager for several large organizations. He is currently a partner with CTSystem, a consulting firm that specializes in helping large organizations manage telecom operations.

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