New information and communications technologies have revolutionized daily life and work in the 21st century. This insightful book demonstrates how telework has evolved in the last four decades, as technological developments have improved our capacity to work remotely.

Based on a new conceptual framework, this book explores the global variations in telework, examining the effects on working conditions and individual and organizational performance. Breaking the traditional intellectual conception that telework is performed only in the home, this book surveys the full breadth of working environments, as technology allows employees increased working mobility. Contributors expose a profound ambiguity surrounding the effects of 21st-century telework, revealing that its advantages and disadvantages may simply be two sides of the same coin.

This timely book is crucial reading for researchers of labour and employment interested in the evolution of contemporary telework and the influence of modern technologies in the workplace. Policy-makers will also benefit from this book's concrete policy recommendations to improve the practice of telework.

Contributors include: S. Boiarov, P. D'Cruz, A. Dal Colletto, L. Gschwind, T. Harnish, K. Lister, A. Mello, J.C. Messenger, E. Noronha, A. Sato, O. Vargas

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Edited by Jon C. Messenger, Senior Research Officer, International Labour Office, Geneva, Switzerland

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