How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work
Language: English
Published by Amacom, 2009
- Softcover
- Used
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
AbeBooks seller since December 20, 2007
Condition: Used - Very good
US$ 3.50
Quantity: 1 available
Add to basketItem description from seller
Seller Inventory # 00109485219
- Title
- How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work
- Author
- Gallagher, Richard S.
- Publisher
- Amacom
- Publication year
- 2009
- Condition
- Very Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0814410154
- ISBN 13
- 9780814410158
No one likes to be criticized, but this book teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact.
Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers you away from the common mistake of providing feedback by focusing on what’s wrong and shows you instead how to provide clear, constructive positive messages that create real behavior and performance change.
You’ll learn how to:
- be more candid,
- prioritize relationships,
- ask important questions,
- reframe difficult messages,
- control your emotions,
- and be graceful when you’re on the receiving end of difficult feedback.
Complete with illuminating examples and a unique step-by-step process, How to Tell Anyone Anything gives you powerful insight into how we all react naturally to criticism--and how to transform interactions that might become verbal tugs-of-war into collaborative problem-solving sessions.
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About the Author
"About the title" may belong to another edition of this title.
World of Books (was SecondSale)
Montgomery, IL, U.S.A.
AbeBooks seller since December 20, 2007
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SBYB, Inc.
900 Knell Rd
Montgomery, IL U.S.A. 60538
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