Thank God It's Monday!: How to Create a Workplace You and Your Customers Love

Emmerich, Roxanne

ISBN 10: 0138158053 / ISBN 13: 9780138158057

Published by Ft Pr, 2009

About this Item

Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Seller Inventory # 00097053710

Bibliographic Details

• Title: Thank God It's Monday!: How to Create a Workplace You and Your Customers Love
• Publisher: Ft Pr
• Publication Date: 2009
• Language: English
• ISBN 10: 0138158053
• ISBN 13: 9780138158057
• Binding: Hardcover
• Condition: Very Good

About this title

Synopsis

This is the eBook version of the printed book.

Thank God It’s Monday! is about loving what you’re doing and creating massive results. Roxanne Emmerich introduces you to two CEOs: one desperately struggling to stay afloat and another who’s discovered a better route to growth and profitability. As you join them both on their journey, you’ll gain valuable insights for jumpstarting positive change from anywhere in the organizationâ ¦replacing dysfunctional organizational behaviors with passion and creativityâ ¦overcoming setbacksâ ¦making vision and values actually work!

Whether you’re on the front line, in an office, or running the show, you’ll see how to:

• Replace dysfunctional behaviors with passion and creativity

• Overcome setbacks with a “bring it on” attitude

• Breathe results-generating life into vision and values

• Think big and make big things happen

Thank God It’s Monday! presents a unique approach that makes an impact on three groups at once:

• Employees discover how to win at work and love their work

• Companies turn around results quickly and profoundly

• Customers experience a powerful and visible commitment to their success

You will shift from a “why we can’t” to a “how we can” workplace...in one day! Your customers will go crazy about you. You will find yourself loving to go to work where everyone exclaims, Thank God It’s Monday!

About the Author

Nobody has helped more banks reach the top 5 percent of performance and stay there than Roxanne Emmerich and her team. She is chair of the Institute for Extraordinary Banking-home of the Banky(TM)-CEO of The Emmerich Group, and the New York Times and international bestselling author of Thank God It's Monday!(R) How to Create a Workplace You and Your Customers Love as well as a handful of books that have shaped the banking industry.