Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive
Language: English
Published by Lioncrest Publishing, 2018
- Hardcover
- New
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
AbeBooks seller since March 25, 2015
Condition: New
US$ 34.40
Quantity: Over 20 available
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Seller Inventory # ria9781544512082_new
- Title
- Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service is Alive
- Author
- Minton, Charles Ryan
- Publisher
- Lioncrest Publishing
- Publication year
- 2018
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1544512082
- ISBN 13
- 9781544512082
By providing your customers and guests with an unforgettable experience, your business can build customer loyalty and gain an edge over your competition. But what most managers forget is that great customer service starts with happy employees. To take your organization to the next level, you need to work from the inside out.
In Thanks for Coming In Today, Charles Ryan Minton, president of CRM Hospitality and Consulting, shows you how to build and retain an all-star customer service team by establishing an environment in which employees can thrive. He explains how to empower your staff so that they can turn complaints into kudos, identify potential problems before they occur, and make even the minutest detail of a patron’s experience memorable.
With this book, you’ll find immediate, low-cost solutions to transform your workplace culture into a customer-centric enterprise. Your employees and customers will be pleased—and so will you.
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Ria Christie Collections
Uxbridge, United Kingdom
AbeBooks seller since March 25, 2015
Shipping rates from United Kingdom to U.S.A.
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Ryefield Investments Limited
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Uxbridge, United Kingdom UB8 3NL
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