How can you anticipate something unintended or unprecedented? How can you expect the thing that no one ever expected to happen? How can you navigate the law of unintended consequences? The answer is simple: You have to think three steps ahead.

In Three Steps Ahead, you'll explore:
- Why unintended consequences happen
- Ways of estimating the likelihood of what can go awry
- Tools and techniques for anticipating and managing unintended consequences

About the Author

David Silverstein is the CEO of BMGI, which he founded in 1999. Since then, he has grown the company to an internationally recognized and highly respected firm specializing in business performance, strategic planning and innovation. As CEO, David drives BMGI's strategic direction with a focus on continuously improving existing offerings while constantly searching for the next generation of business excellence methods, tools and practices. Recently, David has turned his attention to innovation and business strategy and the identification of cutting edge solutions.

As a highly regarded public speaker and author, David shares his vision around the globe where he has shared the stage with notable figures such as Jack Welch, Larry Bossidy, Jim McNerney and Steven Covey. A sought-after thought leader, he has written on innovation, performance and business leadership for numerous publications including BusinessWeek, Inc. Magazine, Wall Street Journal, Forbes, American Executive, Worth Magazine and BP Trends. David has also authored several books on innovation and business leadership, most recently publishing additions to the Connect the Dots Series.

To learn more visit DavesDots.com

"About this title" may belong to another edition of this title.

Store Description

ThriftBooks is a fully independent seller of used books, having sold more than 160 million used and new books since we started in 2003. Each quality used book is sorted, graded, shelved and shipped by hand by our team of dedicated employees in our seven warehouses across the US. We have the best selection of books, in the right condition and format, at everyday low prices. We also have a dedicated, US-based Customer Service team, ranked in the top three by Newsweek for Best Customer Service in 2018 and 2019, so you can shop with confidence. We support and invest in our employees, appreciate and value our customers, and truly believe in the power of the written word to educate, energize, and engage readers of all ages and interests.

Visit Seller's Storefront

Seller's business information

Thrift Books Global, LLC
18300 Cascade Ave S, Ste 150, Seattle, WA, 98188, U.S.A.

Sale & Shipping Terms

Terms of Sale

We guarantee the condition of every book as it's described
on the Abebooks website. If you're dissatisfied with your
purchase (Incorrect Book/Not as Described/Damaged) or if the
order hasn't arrived, you're eligible for a refund within 30
days of the estimated delivery date. If you've changed your
mind about a book that you've ordered, please use the "Ask
bookseller a question link to contact us" and we'll respond
as soon as possible.

Shipping Terms

All domestic Standard shipments are distributed from our warehouses by OSM, then handed off to the USPS for final delivery.

2-Day Shipping is delivered by FedEx, which does not deliver to PO boxes.

International shipments are tendered to the local postal service in the destination country for final delivery – We do not use courier services for international deliveries.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	4 to 8 business days	4 to 8 business days
First item	US$ 0.00	US$ 0.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.