Thryv Growth Platform User Guide for Small Businesses

Stop guessing. Start growing.

If you're a small business owner using—or preparing to use—the Thryv Growth Platform, you've probably asked yourself questions like:

• Where do I begin?
• What does my Digital Marketing Score actually mean?
• Which leads deserve my attention first?
• How can AI help me instead of confusing me?
• Why aren't my marketing efforts producing better results?
• How do I connect my CRM without creating extra work?
• Which reports actually matter?

You're not alone.

Many business owners invest in marketing software only to discover that they still spend hours chasing leads, updating customer records, managing multiple systems, and wondering whether their advertising budget is paying off.

Thryv Growth Platform User Guide was written to solve that problem.

Unlike technical manuals filled with complicated language, this practical guide explains every major feature in plain English with step-by-step instruction that busy business owners can immediately apply.

Inside you'll learn how to:

• Build a stronger online presence using the Get Found framework
• Understand your Digital Marketing Score and improve it with confidence
• Master AI Lead Insights to identify high-value customers faster
• Use AI-generated conversation summaries, Smart Tags, and Lead Scores effectively
• Automate customer follow-up using AI Lead Flow
• Connect Jobber, ServiceTitan, Keap, calendars, and other supported business tools
• Manage Brand Boosts and Social Boosts more effectively
• Measure real marketing performance using the Invest Smarter reporting dashboard
• Attribute revenue to specific campaigns instead of relying on guesswork
• Build a monthly business review system that keeps improving your results

Whether you own a plumbing company, HVAC business, salon, dental clinic, legal practice, landscaping company, contractor business, or another service-based company, this guide helps you spend less time figuring out software and more time serving customers.

By the time you finish this book, you'll know exactly what to check first when you log into the platform, understand what the AI is telling you, connect your business systems with confidence, prioritize your best opportunities, and make smarter marketing decisions backed by real business data—not assumptions.

If you're ready to stop feeling overwhelmed by marketing technology and start turning more leads into loyal customers, this guide belongs on your desk.