The Tip of the Iceberg: Managing the Hidden Forces That Can Make or Break Your Organization

A group of enterprising penguins with a yen for juicy clams teams up with some walrus colleagues to harvest aseemingly endless supply for all. The good news attracts penguins and walruses from icebergs far and wide who join in the work and the delectation. But on the way to establishing a clam lovers' paradise, territorial skirmishes arise, clumsy walruses flatten penguins, and confusion reigns.

Can the penguins discover the hidden connections that have turned spiraling success into frustration and social upheaval? Only when they learn to see what is invisible are they able to stop their paradise from unraveling and take steps to creat sustainable prosperity.

The Tip of the Iceberg vividly illustrates how organizations can be trapped by systems when they fail to understand them. The story and discussion guide will help managers sort through the complexity of surface-level events and discover how to take effective actions that create the results they desire.

David Hutchens is passionate about new possibilities for organizations and the people in them. As principal of Iconoclast Communications, he writes, speaks, and consults in the areas of organizational learning and organic change. He lives outside Nashville, TN, with his wife Robbie, his daughter Emory and his son Oliver.

Bobby Gombert is an award-winning illustrator and product developer for both corporate and commercial communications whose illustrations have appeared in books, greeting cards, ads, and political cartoons. He lives in Houston, Texas, with his wife Liana.