Here Today, Here Tomorrow : Transforming Your Workforce from High-Turnover to High-Retention

Smith, Gregory P.

ISBN 10: 0793145538 / ISBN 13: 9780793145539

Published by Kaplan Publishing, 2001

About this Item

Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Seller Inventory # 6459715-6

Bibliographic Details

• Title: Here Today, Here Tomorrow : Transforming Your Workforce from High-Turnover to High-Retention
• Publisher: Kaplan Publishing
• Publication Date: 2001
• Language: English
• ISBN 10: 0793145538
• ISBN 13: 9780793145539
• Binding: Soft cover
• Condition: Very Good
• Weight: 0.829 pounds

About this title

Synopsis

Challenging traditional attitudes about retaining workers, author and consultant Gregory P. Smith outlines the new rules for dealing with worker shortages, the high cost of turnover, a diminished work ethic, managing a diverse workforce, and the increased importance of job satisfaction. At a time when the workplace environment is critical to keeping workers, here are proven ideas for having fun, communicating, rewarding employees, and building loyalty. The author provides practical solutions that will help companies: **Create great attitudes for making workers more reliable. **Increase motivation and creativity to keep top people from jumping ship. **Develop a flexible environment to boost productivity and satisfaction. **Respond to changes while making continual improvements. **Generate profits through increased customer satisfaction. **Save money by not having to replace workers. The author also provides specific action steps to address such problems as absenteeism, getting teams to work together, and turning performance appraisals into positive opportunities. Using examples from innovative companies such as Earthlink, USAA Insurance, and Disney World, and comments from workers in all kinds of workplaces, this guide will help managers and human resource experts be more effective in changing times.

About the Author

Gregory Smith -- Gregory P. Smith is the founder and president of Chart Your Course International, a training and consulting firm that shows businesses how to improve productivity, develop managers, and attract, motivate, and retain workforces. A popular speaker and professional management consultant, Smith spent more than 24 years in leadership positions, including 20 years in the military. He was director of innovation and total quality management for the Army's medical and dental organization worldwide. His leadership development courses have been used by Yamaha, Ace Hardware, State Farm, and Hallmark Cards. He is a frequent contributor to such publications as Quality Digest and Journal of Innovative Management and has been featured in the Christian Science Monitor and the Atlanta Journal Constitution.