Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

Seller Inventory # M05G-01314

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Bibliographic Details

Title: Our Toilets Are Not For Customers
Publisher: Wing and a Prayer, Inc
Publication Date: 2000
Language: English
ISBN 10: 096786240X
ISBN 13: 9780967862408
Binding: Soft cover
Condition: Good

About this title

Synopsis

I asked the sales lady, "Pardon me, maam, do you have a bathroom?" She responded, "Our Toilets are Not for Customers! "However, if you get into your car and drive south a couple of blocks then turn east and go another block or so, you may find a restaurant which will let you use their toilet." I thought about that and realized that I was going to have to interrupt the writing of the order for $3,000 worth of light fixtures. I was going to have to interrupt it to find some other business in town whose toilets were for customers. As I got into my car, I realized that I should probably place my order with someone who was more concerned with my needs.

This book is an autobiography of the author's life and his experiences with customer service. It provides guidelines on succesfully satisfying all types of customers

About the Author

Born September 16,1944

Attended Virginia Military Institute and Hanover College, received a Bachelor's degree in physics.

President and owner of American Plastic Molding Corp.(a custom injection molder of plastics) and Southern Mold and Tool Corp.

Member of Society of Plastics Engineers, Association of Union Bible College, board of International Institute for Cooperative Studies, and Chairman of The Taxpayers' Watchdog Committee.

Coates is a former nominee for State Representative and U.S. Congress.

Coates is married to Anne and they live near Scottsburg, Indiana. They have four children, and six grandchildren!

Author of Our Toilets are Not For Customers.

He is an instrument rated pilot, musician, and speaker on free enterprise, political and religious issues.

"About this title" may belong to another edition of this title.

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With 3 stores less than 1 hour outside the DC/Metropolitan area (1 in Gaithersburg, 1 in Frederick and 1 in Hagerstown, MD), we have the largest selection of books in the tri-state area. Wonder Book and Video has been in business since 1980 and online since 1997. We have over 1 Million books for sale on our website and another 1 Million books for sale in our 3 locations. Items on Abe are not necessarily in stock at our retail locations. Please do not call the stores to place orders for Abe Books sales. We have a very active online inventory and as such, we can receive multiple orders for the same item. We fill those orders on a first come first serve basis, but will refund promptly any items that are out of stock. Since 1980 it has always been about the books. ALL kinds of books from 95 cent children's paperbacks to five figure rare and collectibles. A merging of the old and new is where we started, and it is where we are today. Our retail stores have always been places where a reader can rush in looking for a title needed for a term paper that is due the next day, or where bibliophiles can get lost "in the stacks" for as long as they wish. In 2002 USAToday recognized us as "1 of 10 Great Old Bookstores", and we have been featured in numerous other newspaper and TV stories including Washington Post and CSpan. Members ABAA, ILAB.

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Wonder Book
Wonder Book and Video, 1550 Tilco Drive, Frederick, MD, 21704, U.S.A.

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