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Seller Inventory # S_465768022
- Title
- Top Tasks: A How-to Guide
- Author
- McGovern, Gerry
- Publisher
- Silver Beach
- Publication year
- 2018
- Condition
- Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1916444601
- ISBN 13
- 9781916444607
Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice. Implemented by some of the world’s largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more. More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.
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