This manual discusses how the Total Quality Management (TQM) of the production and manufacturing environment can be modified, implemented, and measured within the engineering project environment. It aims to integrate predominant quality philosophy with organization research.

About the Author

Ronald J. Cottman is a Quality Systems Design Consultant, Fountain Hills, Arizona. His previous position was Director, Product Effectiveness, producing inertial navigation systems for commercial aircraft, Litton Aeroproducts Division, Moorpark, California. The author of two books and a technical manual, he is a senior member of the American Society for Quality Control. Mr. Cottman received the B.S. degree (1980) in business administration and the M.A. degree (1982) in engineering management from the University of Redlands, California.

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