Title: Total Improvement Management: The Next Generation in Performance Improvement
Publisher: McGraw-Hill
Publication Date: 1994
Language: English
ISBN 10: 0070267707
ISBN 13: 9780070267701
Binding: hardcover
Condition: New
Weight: 36 ounces

About this title

Synopsis

Presents the state of the practice of business improvement processes including ISO (International Standards Organization) and TQM (Total Quality Management)

About the Author

H. James Harrington, Ph.D., the visionary International Quality Advisor for Ernst & Young, added Business Process Improvement to today's business lexicon. with over 15 books to his credit and more than 45 years of experience, Dr. Harrington is considered one of the world's Performance Improvement gurus.

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