Total Performance Scorecard

Hubert Rampersad

ISBN 10: 0750677147 / ISBN 13: 9780750677141

Published by Routledge 2003-05-27, 2003

About this Item

Seller Inventory # 6666-TNFPD-9780750677141

Bibliographic Details

• Title: Total Performance Scorecard
• Publisher: Routledge 2003-05-27
• Publication Date: 2003
• Language: English
• ISBN 10: 0750677147
• ISBN 13: 9780750677141
• Binding: Hardcover
• Condition: New

About this title

Synopsis

In the post-Enron climate corporate executives are increasingly pressured to increase productivity and create an ethical, trustworthy organizational climate. 'Total Performance Scorecard' introduces a concept of organizational improvement and change management that combines the Balanced Scorecard model with the learning organization theory. The TPS contains a personal balanced scorecard, which is tied to an organizational balanced scorecard. These scorecards reflect not only performance goals but personal learning and growth goals as well, and the organizational scorecards also address organizational climate issues. Continuous improvement, change management, 360 degree feedback, and the learning organization are theories that the TPS makes use of in a very straightforward way. If implemented, the TPS enables a company to tie personal goals to organizational goals and tie personal performance to organizational performance, all within a culture that supports integrity, personal growth, learning, and open communication. Nirvana!

About the Author

The William J. Abernathy Professor of Business Administration, Harvard Business School, Boston