Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Seller Inventory # 370289-6

Contact seller

Report this item

Bibliographic Details

Title: Total Quality Management in Higher Education : Is It Working? Why or Why Not?
Publisher: Bloomsbury Publishing USA
Publication Date: 1995
Language: English
ISBN 10: 027594946X
ISBN 13: 9780275949464
Binding: Hardcover
Condition: Good
Weight: 1.003 pounds

About this title

Synopsis

If institutions of higher education are serious about improving quality in both their educational and administrative components, then they should look to Total Quality Management (TQM) as an all encompassing method for achieving these objectives. An understanding of TQM and the ability to adapt it to unique college and university environments is essential to improving the quality of college administration.

This book provides a brief history and review of the development of TQM as we know it today. Various educators who have taken part in successful TQM efforts analyze its application in the higher education environment. This volume will be of considerable use to college and university administrators as well as those teaching education administration.

About the Author

SERBRENIA J. SIMS is an independent researcher who focuses on higher education policy, diversity, and human resource management issues in the public and not-for-profit areas.

RONALD R. SIMS is a Professor at the Graduate School of Business, College of William and Mary.

Among their earlier publications are anaging Institutions of Higher Education for the 21st Century and The Importance of Learning Styles.

"About this title" may belong to another edition of this title.

Store Description

Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.

Visit Seller's Storefront

Seller's business information

Better World Books Marketplace, Inc.
55740 Currant Road, Mishawaka, IN, 46545, U.S.A.

Sale & Shipping Terms

Terms of Sale

Better World Books (BWB) values your satisfaction and offers you returns within thirty (30) days after the estimated delivery date on most items. All returned items must be in the original condition; used items should include the SKU sticker located on the spine or back of the product.

If you have an incomplete, incorrect, or damaged shipment, please contact our Customer Care team via Abebooks contact seller options before proceeding with the return.Please keep in mind that because we deal mostl...

More Information

Shipping Terms

Please allow 1-2 business days for order fulfillment.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	4 to 8 business days	3 to 5 business days
First item	US$ 0.00	US$ 13.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.