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Bibliographic Details

Title: Total Quality Management: Implementing Continuous Improvement
Publisher: Sterling 27/01/1994
Publication Date: 1994
Language: English
ISBN 10: 0806974532
ISBN 13: 9780806974538
Binding: Soft cover
Condition: Very Good

About this title

Synopsis

Emphasizing the importance of long-term and strategic planning, "Total Quality Management" draws on several management systems designed to sustain and maximize customer satisfaction.

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WRAP Ltd
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