Total Quality Management: Implementing Continuous Improvement

Berk, Joseph; Berk, Susan

ISBN 10: 0806974532 ISBN 13: 9780806974538

Published by Sterling Pub Co Inc, 1899

Language: English

Condition: New Soft cover

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Bibliographic Details

Title: Total Quality Management: Implementing Continuous Improvement
Publisher: Sterling Pub Co Inc
Publication Date: 1899
Language: English
ISBN 10: 0806974532
ISBN 13: 9780806974538
Binding: Soft cover
Condition: New

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Synopsis

Emphasizing the importance of long-term and strategic planning, "Total Quality Management" draws on several management systems designed to sustain and maximize customer satisfaction.

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