Tourism Ecosystems: Sustainability Management and Digitalization

Tourism is a highly complex phenomenon, the subject of analysis by numerous scholars and practitioners in the field.
In this book we assume that dealing with such complexity requires a systemic approach, and a particular focus on the networks connecting physical and virtual elements within tourism destinations.
Tourism destinations epitomise ecosystems which are robust and very capable of self-organising in the face of crisis. However, such systems can also be rather fragile when changes directly impact their main components.
Network theory is proposed, describing existing types of destination governance in terms of digital tourism ecosystems, and expanding the different levels upon which these systems operate and evolve.
Digital tourism ecosystems require sustainability management, stakeholder participation in decision making, and the capacity to respond rapidly to change and quickly find new equilibria.
The role of digital technology in achieving sustainability goals is illustrated with a rich body of real-life examples.

Editors
Mariangela Franch. Senior professor at the University of Trento, Italy where she established the master's in Management of sustainability and tourism and the PhD program Systems and Sustainability. She has published widely in the area of sustainable tourism.
Luisa Mich. Professor at the University of Trento, Italy. Researcher and lecturer in computer science and tourism information systems. Her main research areas focus on requirements elicitation techniques and web presence strategies.
Roberto Peretta. Philosophy degree magna cum laude at the University “La Statale” of Milan. Author and consultant since 1977, resident at the TCI 2000-2009. University professor in Bergamo 2000-2022 and Trento 2017-2022.

Table of contents
Introduction
Chapter 1 – Fragility and Equilibrium - Sergio Cagol and Mariangela Franch
Chapter 2 – Digital Ecosystems -Rodolfo Baggio
Chapter 3 – Sustainability Management - Mariangela Franch
Chapter 4 – Digital Technologies and Systems - Luisa Mich
Chapter 5 – Handling overtourism - Antonio Pezzano
Plans, deliberations, ordinances

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