Training for software rollouts: the definitive guide to developing and implementing software training programs

Charles H. Trepper

ISBN 10: 0071349235 / ISBN 13: 9780071349239

Published by Mcgraw-Hill, 2000

About this Item

This Book Shows You How A Good Training Plan Can Ensure The Success And Rapid Implementation Of Your Next Software Rollout. Comprehensive And Easy To Follow, It Takes Trainers And I t Managers Step-by-step Through The Entire Process Of Implementing A Software Training Program - With Special Tips For Major Business Applications Of Erp Programs Such As Windows, Ms Office, Sap, Oracle, And Lotus Notes.--book Jacket. Pt. 1. Designing, Developing, And Implementing A Software Training Program For Your Organization. Ch. 1. Getting Started -- Political And Organizational Issues. Ch. 2. How To Conduct A Training Needs Analysis. Ch. 3. Creating A Budget And Time Line For The Training Program. Ch. 4. Designing The Training Program. Ch. 5. Self-directed Training Versus Classroom Training. Ch. 6. Make Or Buy -- Purchasing Training Versus Developing And Delivering Training In House. Ch. 7. Purchasing Training. Ch. 8. Customizing Packaged Training To Meet The Needs Of Your Organization. Ch. 9. Implementing The Training Program. Ch. 10. Communicating The Training Rollout To The Organization. Ch. 11. Tips For The Trainer. Ch. 12. Measuring Training Success By Measuring On-the-job Trainee Performance. Ch. 13. Training The I t Staff. Ch. 14. Training Issues After A Software Rollout -- Pt. 2. Application-specific Training Issues. Ch. 15. Ms Office Training. Ch. 16. Windows 98 nt 2000 Training. Ch. 17. Lotus Notes Training A Case Study And Lessons Learned. Ch. 18. Sap Training. Ch. 19. Oracle Applications Training -- App. A. Rapid Development For Small Projects -- App. B. Training Team Job Descriptions -- App. C. Sample Training Sales Presentation -- App. D. Sample Training Program Plan Outline -- App. E. Rfp Outline And Completed Sample -- App. F. Training Program Process Checklists -- App. G. Sample Forms. Charles H. Trepper. Includes Index.

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Bibliographic Details

• Title: Training for software rollouts: the definitive guide to developing and implementing software training programs
• Publisher: Mcgraw-Hill
• Publication Date: 2000
• Language: English
• ISBN 10: 0071349235
• ISBN 13: 9780071349239
• Binding: Hardcover
• Condition: Aceptable
• Dust Jacket Condition: Dust Jacket Included

About this title

Synopsis

This comprehensive guide will lead I/T manager, training managers, or consultants responsible for a software rollout through the entire process of creating and delivering a state-of-the-art training program. Covering all the most widely used applications currently available, such as Windows 98 and NT, MS Office, MCSE applications, SAP, Oracle, Baan, PeopleSoft and Lotus Notes, this unique volume is an invaluable resource.

About the Author

Charles Trepper is a management consultant and trainer who helps organizatons develop software training programs. He is a frequent conference speaker on I/T industry trade magazines and is the author of several books. He earned his B.S. in Management Information Science and his M.S. in Technology Management at Purdue University.