How to Transform Your Bronze Application into the First Five Pages of Your Silver (Paperback)

Paperback. Your Bronze application is the first draft of your Silver application.When an organization moves from the Bronze Quality Award to Silver, it does not start over. The first five pages of the Silver application-the Organizational Profile-are built directly from the work completed at Bronze. But the criteria are not identical. Questions have moved, requirements have expanded, and entirely new expectations have been added.How to Transform Your Bronze Application into the First Five Pages of Your Silver! is a practical, question-by-question guide to making that transition.Quality Award coach and fourteen-year examiner Ralph Peterson shows you exactly how each Bronze response corresponds to the Silver Organizational Profile. Side-by-side comparisons reveal what remains the same, what has changed, what must be expanded, and what should be removed.Inside, you will learn how to: - Transfer your Bronze responses into the correct Silver sections- Identify the new information required at Silver- Strengthen descriptions of your workforce, customers, leadership system, competitive environment, and performance improvement system- Address new Silver requirements involving organizational culture, market segments, stakeholders, collaboration, innovation, and workforce changes- Recognize answers that moved to other sections of the Silver application- Avoid carrying forward Bronze content that is no longer required- Connect the Organizational Profile to the processes and results expected throughout the rest of the Silver applicationAlthough the Organizational Profile is not scored, it establishes the context examiners use to evaluate everything that follows. Every customer group, workforce segment, strategic challenge, key measure, and performance expectation identified in these five pages can create requirements elsewhere in the application.This concise transition guide helps Bronze recipients preserve the work they have already completed while updating, expanding, and elevating it to meet the Silver criteria.You are not starting over. You are picking up where your Bronze application left off. A question-by-question guide showing Bronze Quality Award recipients how to update, expand, and transform their Bronze application into the five-page Silver Organizational Profile. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…