Transforming Logistics in a Developing Nation : Vietnam?s Technology Imperative

This book provides readers with a comprehensive overview of the logistics industry in Vietnam from its humble beginnings to where it has currently progressed in terms of technology. Since Vietnam is a developing nation, this book benefits readers from many other locations around the world in similar conditions such as Vietnam. Chapters in the book look at which technologies are being used today that could benefit other providers not using any of these technologies as well as which technologies could be used in the future to bring the industry up to world-class standards. Four of the most common technologies (data analytics, AI, automation, and internet of things) are discussed and how they are used in various aspects of the industry. The book also provides several case studies to demonstrate the impact of these technologies and thus the benefits of using them. In doing so, the book provides readers with one place to find what they need to know about the use of technology in their industry.

Scott Douglas McDonald has been with RMIT University since June 2016. He lectures and coordinates 3 courses at RMIT. His courses focus on warehousing, distribution channels, transportation, and freight logistics. Before coming to Vietnam, Dr. McDonald was employed as Project Manager for an electronics manufacturer in California, as well as Materials Manager and Purchasing Manager in the medical device and aerospace industries, Warehouse Manager for two medical companies, and Transportation Coordinator for two logistics companies in Canada. Dr. McDonald obtained his Ph.D. from Nottingham Business School, his D.B.A. from Horizons, his M.Sc. from the University of Hertfordshire, and his M.B.A. and B.B.A. from Trinity College.

Minh Duong Kim Ngo has been with RMIT University since June 2020, specializing in projects and initiatives to enhance quality and ensure compliance in learning and teaching area. Minh is dedicated to fostering educational technology, innovative learning design solutions, enhancing student engagement and operation at The Business School, RMIT University Vietnam. Minh holds a Bachelor of Economics from the University of Economics Ho Chi Minh City, and is currently pursuing a Graduate Certificate in Learning and Teaching Tertiary at RMIT University.