The book focuses on key emerging areas concerning flexible systems management as an approach for transforming organizations. It is divided into three parts, discussing Enterprise Flexibility and Performance Management; Transformational Strategies and Organizational Competitiveness; and Supply Chain Flexibility. Part I addresses the integration aspects of learning, innovation, and entrepreneurship for organizational success, performance gains through cross-border acquisitions, flexibility measurement, and organizational competitiveness, impact of disinvestment, employability gaps and sustainable growth. Part II then examines risk governance structure, supporting culture, channel collaboration, waste management, IT-based process re-engineering, HR flexibility and adoption of big data as transformational strategies. Lastly, the third part investigates the development of a framework for a green flexible manufacturing system, measuring the effect of supply chain design on firm performance,exploring and ranking logistics service providers’ best practices, and exploring the relationship between optimism and career planning in the context of manufacturing sector, and analyzes customers’ emotional engagement and their inclinations towards the brand. The concept of flexibility is a common thread running through the three parts. The book is supported by both quantitative- and qualitative-based research as well as case applications relating to different areas of government and profit and not for profit organizations. Written by leading academics and practitioners, it is a useful resource for management students, scholars, consultants and practicing managers in both government and corporate sectors.
Dr. P. K. Suri is a Professor and former Head, Delhi School of Management, Delhi Technological University, Government of NCT of Delhi. Prior to joining academia in 2012, he served at the Central Government for more than twenty-five years. He joined the Indian Statistical Service (ISS) in 1986, initially working at the Department of Tourism. He later joined the National Informatics Centre and worked at different levels ranging from Senior Systems Analyst to Senior Technical Director for strengthening agricultural informatics in the country. He has been the National Coordinator of NIC for the ambitious ongoing e-governance project “Agricultural Marketing Information Network System (AGMARKNET)” sponsored by the Ministry of Agriculture and Farmers’ Welfare. He has also served in consulting roles for United Nations bodies, including the World Tourism Organization and the Food and Agricultural Organization. He is member of Governing Council of Global Institute of Flexible Systems Management (GIFT) and has been the Honorary President of this society for the year 2016. He has also contributed to various academic/government committees in the roles of Chairman/Co-Chairman/Member. He has published in international journals and conference proceedings and delivered invited lectures at several government and academic Institutes. He has recently co-authored a book titled “Strategic Planning and Implementation of E-governance”, published by Springer.
Dr. Rajan Yadav is a Professor and Head, Delhi School of Management, Delhi Technological University, formerly Delhi College of Engineering. He graduated from Delhi University , obtained his Master’s Degree in Business Management from MD University and was awarded a Ph.D. in Organized Retail. Prof. Yadav is actively involved in teaching, research and administration, and his interests include behavioral dimensions of technology diffusion, online social networks and student community-related social marketing issues. He has extensively published for Emerald, Springer, Inderscience and Sage publications. He is a member of the editorial advisory board and a reviewer of various high-quality journals in India and abroad. He has held several positions at Delhi Technological University, such as Associate Director IQAC, Chairman NSS, member of the academic council and member of the Sports Council of the DTU.
