Trends, Applications, and Challenges of Chatbot Technology

Mohammad Amin Kuhail

ISBN 10: 1668462346 / ISBN 13: 9781668462348

Published by IGI Global, 2023

About this Item

nach der Bestellung gedruckt Neuware - Printed after ordering - Chatbots offer exceptional services to end-users due to various factors, including the ability to respond to customer requests quickly according to their convenience. Given the magnitude of research and interest in chatbots, further study on several vital and evolving concerns including human-bot interaction, chatbot adoption, chatbot architecture, design considerations, and chatbot applications in various domains including education and customer support is necessary. Trends, Applications, and Challenges of Chatbot Technology provides novel research content and reviews of current chatbot technology and sheds light on challenges and open questions as well as possible research directions. Covering key topics such as human-computer interaction, education, customer support, and algorithms, this reference work is ideal for computer scientists, industry professionals, policymakers, researchers, academicians, practitioners, scholars, instructors, and students.

Seller Inventory # 9781668462348

Bibliographic Details

• Title: Trends, Applications, and Challenges of Chatbot Technology
• Publisher: IGI Global
• Publication Date: 2023
• Language: English
• ISBN 10: 1668462346
• ISBN 13: 9781668462348
• Binding: Buch
• Condition: Neu
• Dimensions: 260W x 183H x 26D millimeters 260 millimeters width by 183 millimeters height by 26 millimeters depth
• Weight: 945 grams

About this title

Synopsis

Chatbots offer exceptional services to end-users due to various factors, including the ability to respond to customer requests quickly according to their convenience. Given the magnitude of research and interest in chatbots, further study on several vital and evolving concerns including human-bot interaction, chatbot adoption, chatbot architecture, design considerations, and chatbot applications in various domains including education and customer support is necessary. Trends, Applications, and Challenges of Chatbot Technology provides novel research content and reviews of current chatbot technology and sheds light on challenges and open questions as well as possible research directions. Covering key topics such as human-computer interaction, education, customer support, and algorithms, this reference work is ideal for computer scientists, industry professionals, policymakers, researchers, academicians, practitioners, scholars, instructors, and students.