Tricky Business Letters: Persuasive Tactics on Paper (Smarter Solutions) (Smarter Solutions: The Performance Pack) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .

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Bibliographic Details

Title: Tricky Business Letters: Persuasive Tactics on Paper (Smarter Solutions) (Smarter Solutions: The Performance Pack)
Publisher: Financial Times Management
Publication Date: 2000
Language: English
ISBN 10: 0273644963
ISBN 13: 9780273644965
Binding: Paperback
Edition: 2nd Edition
Condition: Very Good

About this title

Synopsis

Letters are one of the essential features of a modern business. But how often have you wished you could write a succinct response to a letter from an angry customer, or deal with a complaint from a staff member? Packed full of written solutions for difficult situations faced by managers today, this book offers over 150 letters to make life easier and more productive.

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WRAP Ltd
Unit 4,, 119 Loverock Road, Reading, RG30 1DZ, United Kingdom

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