The tremendous growth of the Internet is successfully making a variety of e-services a part of citizens' everyday life. E-services such as: Web-banking, Web shopping, e-learning, e-healthcare, and e-government, are available in most countries around the world. Trust in E-Services: Technologies, Practices and Challenges provides an overview of e-service trust issues, including: definitions, constructs, and relationships with other research topics such as security, privacy, reputation, and risk. Trust in E-Services: Technologies, Practices and Challenges introduces and discusses the existing trust platforms and management tools such as trust evaluation, reasoning approaches, and mechanisms for e-services. This book also offers contributions from researchers and practitioners with real-life experience and practice on how to build a trust environment for e-government services.

About the Author

Ronggong Song is an Associate Research Officer in the Information Security Group, Institute for Information Technology, National Research Council Canada (NRC). He received his B.Sc (Mathematics), M.Eng (Computer Science), and Ph.D. (Information Security) from Beijing University of Posts and Telecommunications. Dr. Song had been employed as Network Planning Engineer at Telecommunication Planning Research Institute of MII, P.R.China, and Postdoctoral Fellow at University of Ottawa, Canada. He joined NRC in middle 2001 and involved several major R&D projects in the Information Security Group. He is a Senior Member of IEEE. His research interests include security, privacy protection and trust management technologies for e-services, such as anonymous network, pseudonym system, and agent-based security and privacy applications.

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