Trust Factor: The Science of Creating High-Performance Companies

Zak, Paul J.

ISBN 10: 1531867731 / ISBN 13: 9781531867737

Published by Brilliance Audio, 2017

About this Item

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Bibliographic Details

• Title: Trust Factor: The Science of Creating High-Performance Companies
• Publisher: Brilliance Audio
• Publication Date: 2017
• Language: English
• ISBN 10: 1531867731
• ISBN 13: 9781531867737
• Binding: audioCD
• Condition: Very Good

About this title

Synopsis

For decades, alarms have sounded about declining engagement. Yet companies continue to struggle with toxic cultures, and the low productivity and unhappiness that go with them.

Why is “culture” so difficult to improve? What makes so many good employees check out? Neuroscientist Paul Zak shows that innate brain functions hold the answers. It all boils down to trust.

When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate. This simple mechanism creates a perpetual trust-building cycle―the key to changing stubborn workplace patterns. Drawing on his original research, Zak teases out science-backed insights for building high-trust organizations. Trust Factor opens a window on how brain chemicals affect behavior, why trust gets squashed, and ways to consciously stimulate it by celebrating effort, sharing information, promoting ownership, and more. The Ofactor™ survey, data, and examples support the action plans.

Engagement programs and monetary rewards are Band-Aids on broken bones. To get to the root of the problem, you’ve got to go deeper. Packed with examples from The Container Store, Zappos, and Herman Miller, Trust Factor harnesses our neurochemistry to effectively cultivate work places where trust, joy, and commitment compound naturally.

About the Authors

PAUL J. ZAK, PH.D. is the founding Director of the Center for Neuroeconomics Studies and Professor of Economics, Psychology, and Management at Claremont Graduate University. He was part of the team of scientists that first made the connection between oxytocin and trust―and his TED talk on the topic has received over a million views. He has appeared on CNN, Fox Business, Dr. Phil, Good Morning America, ABC World News Tonight, and is the author of The Moral Molecule.

Dan John Miller, multiple Audie finalist and Earphones award winner, has been named as a “Best Voice” by AudioFile magazine. He has acted in several films including Walk the Line and Leatherheads, and is the singer and songwriter for gothic country rock band Blanche. Dan has lived his entire life in the Detroit area and is married to the painter Tracee Mae Miller.