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Bibliographic Details

Title: Truth, Trust, and the Bottom Line : Seven Steps to Trust Based Management
Publisher: Kaplan Publishing
Publication Date: 2001
Language: English
ISBN 10: 079314163X
ISBN 13: 9780793141630
Binding: Hardcover
Condition: Very Good
Weight: 1.036 pounds

About this title

Synopsis

Every manager who offers constructive, honest feedback to employees, using these seven steps, will unearth a powerful new management tool. After observing top leaders for years, author-consultants Diane Tracy and William J. Morin have codified these best practices and outline how to tell employees the truth, talk straight with them, and give them the information they need about themselves to skyrocket their performance.

The benefits are nearly instantaneous, often amazing—and drop directly to the bottom line. These trust-builders help managers improve team members' performances, reduce errors, cut costs, serve customers better, and make the job of managing a truly winning experience. The authors explain how to achieve world-class performance by:

*nurturing, motivating and retaining top talent *increasing the flexibility and adaptability of the team *coaching employees to create their own best performance

Through the use of the book's "Personal Applications" sidebars, this method can also be used to increase the effectiveness of personal relationships as well—with significant others, spouses, children, and friends.

About the Author

Diane Tracy has more than 20 years’ experience as an internationally recognized author, speaker, and coach to executives in Fortune 500 companies and beyond. She has appeared on more than 150 radio and television talk shows and is a popular speaker to audiences worldwide on the subjects of leadership, management, creativity, change, and empowerment.

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Better World Books is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised over $35 million for libraries and literacy, donated over 38 million books, and reused or recycled more than 475 million books.

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