Truth, Trust, and the Bottom Line: 7 Steps to Trust-Based Management

Tracy, Diane; Morin, William J.

ISBN 10: 079314163X / ISBN 13: 9780793141630

Published by Kaplan Business (edition ), 2001

About this Item

It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.

Seller Inventory # 079314163X-11-1

Bibliographic Details

• Title: Truth, Trust, and the Bottom Line: 7 Steps to Trust-Based Management
• Publisher: Kaplan Business (edition )
• Publication Date: 2001
• Language: English
• ISBN 10: 079314163X
• ISBN 13: 9780793141630
• Binding: Hardcover
• Condition: Good

About this title

Synopsis

Every manager who offers constructive, honest feedback to employees, using these seven steps, will unearth a powerful new management tool. After observing top leaders for years, author-consultants Diane Tracy and William J. Morin have codified these best practices and outline how to tell employees the truth, talk straight with them, and give them the information they need about themselves to skyrocket their performance.

The benefits are nearly instantaneous, often amazing—and drop directly to the bottom line. These trust-builders help managers improve team members' performances, reduce errors, cut costs, serve customers better, and make the job of managing a truly winning experience. The authors explain how to achieve world-class performance by:

*nurturing, motivating and retaining top talent *increasing the flexibility and adaptability of the team *coaching employees to create their own best performance

Through the use of the book's "Personal Applications" sidebars, this method can also be used to increase the effectiveness of personal relationships as well—with significant others, spouses, children, and friends.

About the Author

Diane Tracy has more than 20 years’ experience as an internationally recognized author, speaker, and coach to executives in Fortune 500 companies and beyond. She has appeared on more than 150 radio and television talk shows and is a popular speaker to audiences worldwide on the subjects of leadership, management, creativity, change, and empowerment.