This is not a "how to" book on quality tools. It is a book about creating a change-ready organization. It is about organizations who are ready to "Turn Efforts into Dollars", effectively and efficiently in a simple, sustainable, process-based organization.

About the Author

Thirty plus years of consulting, auditing, training and working in factories, hospitals, school systems, and service organizations has created a dislike for wasted words and wasted effort. This book harvests her thinking helping you create an organization focused on efforts that add value.

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