Turning Feedback Into Change: 31 Principles

Executive Excellence Publishing

ISBN 10: 0963491725 / ISBN 13: 9780963491725

Published by Executive Excellence Publishing, 1996

About this Item

Tight, clean, and unmarked-" We receive feedback every day -- sometimes more than we can handle. Bosses, employees, peers, spouses, children, and friends communicate with us verbally and nonverbally every time we're together. Much of it we've heard so many times that we begin to ignore it. Folkman shows us how to harness this valuable resource, stop procrastinating and make real changes that put us on the path to continuous improvement. Folkman starts with the psychology of feedback and then shows how to deal with criticism, complaints, and other forms of feedback in a positive way -- even when it comes from accusatory or hostile sources.".

Seller Inventory # 15846

Bibliographic Details

• Title: Turning Feedback Into Change: 31 Principles
• Publisher: Executive Excellence Publishing
• Publication Date: 1996
• Language: English
• ISBN 10: 0963491725
• ISBN 13: 9780963491725
• Binding: Soft cover
• Condition: Near Fine

About this title

Synopsis

We receive feedback everyday--sometimes more than we can handle. Bosses, employees, peers, spouses, children, and friends communicate with us every time we're together. Much of it we've heard so many times we begin to ignore it. Folkman shows us how to harness this feedback, stop procrastinating, and make changes that put us on the path to improvement. Folkman shows how to deal with criticism, complaints, and other forms of feedback in a positive way--even when it comes from accusatory or hostile sources. It is a great follow-on book for participants in 360-degree feedback programs.