UNSUCK IT!: A Candid, Humorous, Systems-Thinking Look at Business & IT

"A FUNNY, HARD-HITTING, SYSTEMS-THINKING APPROACH TO BUSINESS & IT!"A PG-rated rewrite of the author's first title, UNSUCK IT keeps all of the humor and pop-culture references but none of the language that would make a sailor blush. UNSUCK IT! presents a comprehensive, systematic plan to improve IT performance, Business-IT alignment, & reduce IT costs. Using six hard-hitting case studies about businesses & IT departments in crisis, drawn directly from two-decades of hands-on experience, UNSUCK IT! identifies nine common problems then presents a systematic process to turn around your IT department. The author doesn't pull any punches. He treats you like a grown-up, tells you to put on your big boy/girl pants, and take a hard look at your business, your IT department, your processes, your priorities, and your people and DFW (Do the $%^&ing Work). This isn't a techie book because most problems are not technology problems; most problems are people problems. The guidance in this book will fix your IT, but it won’t be a quick, easy fix. This book is a candid, holistic overview of why IT is broken and how to fix it with a practical, process-driven framework based on twenty-years of fixing IT departments. But don't buy it if you don't want to hear the truth.