Ulimate Book of Business Letters (Ultimate Series)

A Business Letter for Every Occasion

Put Entrepreneur's 29 years of business experience to work for you. Our expert letter writers provide more than 1,000 timesaving letters that are ready to go-just fill in your company's name and you're set!

The customizable letters, e-mails, faxes, memos, press releases and fliers in the book and on the CD-ROM will exceed your expectations. With samples in sales, customer service, purchasing, performance reviews, announcements, permit applications, thank yous and more, you're sure to find a letter to fit every business situation.

This complete guide to business communication also covers every question you may have about the written word.

• When to use letters instead of phone calls, e-mails or memos
• Whether to use regular mail or a delivery service
• When to seek legal advice on your correspondence
• How to avoid the most common grammatical pitfalls
• How to develop your own writing style

With 1,000+ sample letters and expert guidance to create your own, you'll never be at a loss for words again!

Cheryl Kimball has been publishing director of two book-publishing companies and has started and owned a bookstore. She is currently a freelance writer and editor and has written several books on various topics, including Start Your Own Pet-Sitting Business, Start Your Own Florist Shop, and The Everything Get Out of Debt Book.

Joni van Gelder has held management positions in customer service, telemarketing, sales, marketing and technical support. She is currently a sales representative specializing in partner development.