Under New Public Management

. Ed(s): Griffith, Alison I.; Smith, Dorothy E.

ISBN 10: 1442626569 / ISBN 13: 9781442626560

Published by University of Toronto Press, 2014

About this Item

Under New Public Management explores how new managerial governance practices coordinate the work of people doing front-line work in public sectors. Editor(s): Griffith, Alison I.; Smith, Dorothy E. Num Pages: 368 pages, 7 figures. BIC Classification: JHBL; JPP; KNV. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 152 x 230 x 23. Weight in Grams: 550. . 2014. Paperback. . . . . Books ship from the US and Ireland.

Seller Inventory # V9781442626560

Bibliographic Details

• Title: Under New Public Management
• Publisher: University of Toronto Press
• Publication Date: 2014
• Language: English
• ISBN 10: 1442626569
• ISBN 13: 9781442626560
• Binding: Soft cover
• Condition: New

About this title

Synopsis

The institutional ethnographies collected in Under New Public Management explore how new managerial governance practices coordinate the work of people doing front-line work in public sectors such as health, education, social services, and international development, and people management in the private sector.

In these fields, organizations have increasingly adopted private-sector management techniques, such as standardized and quantitative measures of performance and an obsession with cost reductions and efficiency. These practices of “new public management” are changing the ways in which front-line workers engage with their clients, students, or patients.

Using research drawn from Canada, the United States, Australia, and Denmark, the contributors expose how standardized managerial requirements are created and applied, and how they affect the practicalities of working with people whose lives and experiences are complex and unique.

About the Author

Alison I. Griffith was a professor emerita in the Faculty of Education at York University.
Dorothy E. Smith is an adjunct professor in the Department of Sociology at the University of Victoria.