Understanding Healthcare Consumerism: Creating A Unique Cost Effective Strategy

“Understanding Healthcare Consumerism" is a compilation of prove processes, practical tools, credible resources, helpful worksheets, creative ideas, and short videos from over 35 years as an actuary, teacher and healthcare consultant at a major global firm. I have taught classes on Healthcare Consumerism and consulted with small and large employer plans (including Fortune 100 companies), national insurers, technology vendors, regional HMOs, hospitals, physician groups, and other stakeholders who sit around the healthcare table. I have presented several times before Congress, testified in over 30 states, and assisted multiple government agencies regarding health reform and new legislation. Most of you reading this book have been struggling for years to keep up with the changes in healthcare legislation, regulations, compliance, and litigation. With a focus on practical solutions, actionable strategies, and benefit designs this book will provide a perspective on where we have been, where we are, and where we are going. It will show the exciting evolution of Healthcare Consumerism. If you are a Human Resources executive – this book will illustrate how to develop a health and healthcare strategic plan unique to your organization. This book will assist you in learning whether or not your organization is ready for change and what other organizational changes will lower health and healthcare costs of your employees. If you are a Benefit Manager, Wellness or Communications Director – we will define and explain the pros and cons of Healthcare Consumerism. We will show how benefits interact with the development of human capital. We will explain how work effects health and how health effects work. If you are a Consultant, Agent or Broker – this book will show you how to market, consult, and sell Healthcare Consumerism designs that will lower premiums (and future premium increases), increase coverage choices, add care convenience, and improve your clients’ access to doctors, hospitals, and other medical providers. This book is a quick and easy read, but there is much more for the serious reader who wants to become an expert on Healthcare Consumerism. If you are reading this video-text in electronic form, the videos are a simple click on the “video options.” If you are reading this book in paper copy, you will need to access the internet through your PC, iPad, iphone, or other mobile device. You will find all of the videos at www.pchcvideos.com or read the QR Code located at the end of each chapter with your phone and QR code reader app (A free download at your app store). You may also want to become certified in Healthcare Consumerism at www.pchcuniversity.com (see After the Book).