Understanding and Implementing ISO 9000 and ISO Standards

Goetsch, David L., Davis, Stanley B.

ISBN 10: 0136137792 / ISBN 13: 9780136137795

Published by Prentice Hall, 1997

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Bibliographic Details

• Title: Understanding and Implementing ISO 9000 and ISO Standards
• Publisher: Prentice Hall
• Publication Date: 1997
• Language: English
• ISBN 10: 0136137792
• ISBN 13: 9780136137795
• Binding: hardcover
• Condition: New
• Book Type: book

About this title

Synopsis

A teaching resource and how-to guide presenting a step-by-step model for understanding ISO 9000 quality standards and implementing the ISO 9001 standard, designed to be used as a primary text for courses based on the ISO 9000 standards, as a supplemental text in courses dealing with quality management and TQM, and as a guide for use in private sector organizations. Explains how to choose the appropriate standard from the ISO 9000 series and how to implement it in a Total Quality or traditional environment. Includes chapter summaries, key terms, review questions, and a serialized case study on preparing for ISO 9001 certification, plus a certification checklist. Annotation c. by Book News, Inc., Portland, Or.

From the Back Cover

Interest in ISO 9000 certification is gaining momentum worldwide as organizations that compete in the global marketplace seek to achieve consistent peak performance, world-class quality, and continual improvement of their processes, products, and management systems. This practical teaching resource/how-to guide provides a step-by-step model for understanding the ISO 9000 family of standards and implementing the ISO 9001 standard in a total quality environment.