Understanding And Managing Diversity: Readings, Cases, and Exercises

This combination of varied readings, real-world cases and thought-provoking exercises prepares readers to enter an increasingly broad workplace where diversity must not only be accepted, but also understood. Covers a broad definition of diversity from primary—race, gender, ethnicity, sexual orientation, physical/mental abilities and age) to secondary aspects of diversity—religion, communication, military experience, international work experience, etc. For use as a reference to diversity trainers who particularly value the experiential exercises.

Carol E Harvey (Ed.D., University of Massachusetts at Amherst) is associate professor and former Chair of Business Studies at Assumption College. She holds an MBA and a Certificate of Advanced Studies from Northeastern University and an MA in Psychology from Assumption Colleges. She is a site visitor for NEASC (New England Association of Schools and Colleges) for college accreditation and consultant to businesses, particularly in the areas of mentoring and organizational development. Formerly employed as a manager at the Xerox Corporation, her research interests include implementing diversity initiatives in organizations and improving critical thinking skills in the college classroom. She is the co-recipient of the 2004 Roethlisberger Memorial Award from the Organizational Behavior Teaching Society for the best article from the Journal of Management Education for "Critical Thinking in the Management Classroom: Bloom's Taxonomy as a Learning Tool."

M. June Allard (Ph.D., Michigan State University) is professor and Chair of Psychology at Worcester State College. She is a social and experimental psychologist with research and teaching interests in international and cross-cultural psychology and in assessment and evaluation. A site visitor for NEASC (New England Association of Schools and Colleges) for college accreditation, she consults to colleges on assessment and conducts undergraduate program evaluations. A lifelong world traveler, she lectures on research and evaluation internationally in countries such as Morocco, Costa Rica, Poland, Mexico, Turkey, Nicaragua, Bolivia, Brazil, and Italy and has conducted research projects for the U.S. Peace Corps, UNESCO, and USAID and educational evaluation for the International Baccalaureate Organization (Cardiff, Wales).